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Slide Out Shelves LLC warrants ALL of our pull out shelves to be free from manufacturer's defects for 2 years from date of purchase. This warranty is non transferable, it only applies to the original customer, with a valid purchase receipt. If your Slide out Shelves should fail due to a manufacturer's defect, return the shelf postage paid to Slide Out Shelves LLC, and we will repair or replace the shelf as we deem necessary. A return postage and handling charge may apply. You must obtain a return authorization from Slide Out Shelves LLC prior to returning the shelf. Return Policy: All orders are subject to a 25% restocking fee. Stained products are not returnable. Upon inspection and verification of completeness of material. Slide out Shelves LLC will credit to the original credit card, the purchase price of item ( minus 25% ) . Shipping costs are not refundable. Cancellation of order once construction has begun is subject to a 25% cancellation fee. Custom made and special order products are not returnable. A return authorization is required. Return Authorization: Before returning any item to Slide out Shelves you must obtain a return authorization number. No refunds or other consideration will be valid without this number. Products not manufactured by Slide Out Shelves LLC: We manufacture only the shelf, all other material handled by Slide out Shelves are covered by its manufacturer and any warranties should be directed to these manufacturers. Products not manufactured by Slide Out Shelves LLC are considered special order and are not returnable. All other conditions of our return policy applies. Damages: All items are inspected prior to shipping. Upon receiving your shipment, immediately inspect the contents for any damages. The Carrier is responsible for damages occurred during shipment. We are not responsible for damages accrued during shipping. All Shipping damages must be reported within 72 hours of the carriers delivery confirmation or items are to be considered intact and undamaged. If a signature is requested DO NOT SIGN FOR YOUR ORDER UNTIL YOU HAVE PHYSICALLY INSPECTED IT. Also, advise your family members or any others who may be present when delivery is made NOT TO SIGN either. Packaging that appears in good condition does not guarantee that there is no "hidden" damage. The only way to be certain is to fully unpack and examine the contents carefully. Should you not have time to inspect it, please sign the receipt as 'un-inspected' instead of your signature. Legally, by applying your signature, you are signing a document stating that you have inspected the item and it is in good condition. In this case, any later claim for un-noticed ("hidden") damage must be filed by you with the freight company as we will have no recourse when the item is signed for. Errors and Omissions: While we do our very best to insure that the pricing and product information on our website is accurate, occasionally typographical and informational errors do appear. We apologize for any inconsistency, but reserve the right not to fulfill orders based on incorrect pricing or information. Sales Tax: Arizona residents & businesses will be charged 8.68% tax Privacy Policy: Slide out Shelves LLC does not sell or share our customer information with any third parties. We reserve the right to contact you in regards of any product that you purchase from us. All disclaimers are subject to change
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